For Business
We offer a full selection of Business telephone services, including PBXs and Trunks. To order or inquire about Business services, please contact us.
IP-PBX
Up until recently, businesses looking for phone systems have had only two unattractive options. Traditional PBXes are very expensive. Key systems don’t have the full feature set needed and don’t scale as business grows. Times have changed!
Our hosted IP-PBX is almost infinitely scalable, and it’s ideal for supporting workers in multiple locations or who travel frequently. The Internet seamlessly and inexpensively connects your main office with branch locations and telecommuters located anywhere around the globe. Calls between locations are free!
Enjoy the benefits of Unified Communications (UC). Our hosted IP-PBX service integrates enhanced voicemail, faxes and email – saving employees time and enhancing productivity – and comes as a standard feature.
With the complexities of running and growing a business, no one wants a complicated system that requires a “phone guy” or a team of engineers to run it. Our user-friendly, web-based interface allows you to configure and manage the system with very little help from us. Of course, our support team will help out when needed and answer any questions. Expensive phone system maintenance contracts become a thing of the past.
Contact us today for full details on our IP-PBX service offerings!
Hosted IP-PBX Features
- Web-based Administrator Control Panel (ACP) manages all features and locations from a single UI
- Web-based VoIP Control Panel (VCP) so users can manage their own features
- Auto-attendant with multi-level prompts; company directory configured by first or last name
- Music on hold along with time-of-day, day-of-week and holiday announcements on auto-attendant
- Web-based operator station supports BLF for up to thousands of extensions, drag-n-drop call transfer and click-to-dial
- Integrated Unified Communications (UC) including voicemail, videomail and faxes delivered to email; voicemail alerts via SMS; voicemail via RSS feed
- Message-waiting indicator; Do not disturb
- Unlimited, free, planet-wide extension-to-extension dialing
- Call transfer (blind and supervised); Call park/Call pick-up
- 3-way conferencing for all extensions
- Multiple 20-person conference bridges with security
- Shared call appearance on multiple phones
- Multiple line appearances on multi-line phone
- CallBlast - call forwarding combined with find me / follow me
- Call waiting
- Enhanced Caller ID (Caller Name)
- Phone numbers from over 10,000 US cities plus over 60 Countries; any number can ring to the desired extension
- Toll-free numbers ring to any extension
- Time zone management by extension, so calls and voicemails are time-stamped appropriately
- Customizable call allow/restrict rules per extension
- Video Softphone can be used as a "roaming" extension anywhere on the planet
- Full 911 coverage in US and Canada
- Broadcast intercom to specified groups and direct intercom (public or private)
- Inbound faxes delivered to email inbox and outbound faxing from most Windows applications
- Call Groups (either Ring or Hunt)
- Automatic Call Distribution (ACD) with full reporting
- Custom prompts or music on hold for individual ACD queues and/or Call Groups
- Account codes (verified, unverified, and optional)
- Speed dial: PBX-wide and individual
SIP Trunking
Companies are realizing they don’t need to pay the monthly recurring charges associated with maintaining distinct voice and data networks. You can realize significant and immediate savings by running voice as an application on your existing data network.
With our SIP Trunking solution, calls are routed via our award-winning network through the Internet rather than through the PSTN (Public Switched Telephone Network). Enterprises of all sizes realize substantial savings by eliminating the need for costly T-1 PRI circuits and the expensive telco services that go along with them.
Your company can keep its existing phone equipment and phone numbers, or you can add new numbers from over 10,000 cities in the US or 60 countries around the globe. The savings and not as great as with our IP-PBX solution and it also doesn’t bring the benefits of fully integrated Unified Communications (UC), but SIP Trunking gives the security and convenience of keeping your existing phone system and the features it provides. Think of it as an evolutionary step into VoIP as opposed to a revolutionary one.
The Two Flavors of SIP Trunking
SIP Trunking has two flavors, or variants. The first—Address Trunking—is used if your existing phone system is already SIP-enabled and can communicate directly with our SIP Trunking application. If you are using Fonality, Allworx, Shoretel or any Asterisk-based IP-PBX, we can provide you the phone numbers, 911 service and call termination you need.
The second—Device Trunking—is used if your existing phone system is not yet SIP-aware. A multi-port FXS gateway is installed between your phone system and your LAN. This allows your existing phone system to make and receive calls over the Internet. Because our application can address each port or line of your phone system through that gateway, we can offer you features like Trunk Groups, overflow voicemail to email and Caller ID management that your existing phone system must provide under Address Trunking.
Look at the diagrams below to see the difference between the two.
SIP Trunking Features
- Device Trunking: Web-based Administrator Control Panel (ACP) to manage all features from a single UI
- Device Trunking: Trunk Groups to optimize call flow
- Device Trunking: Overflow calls are sent to voicemail, then delivered via email
- Both Trunking: Enhanced Caller-ID (Caller Name)
- Phone numbers from over 10,000 US cities plus over 60 Countries
- Toll-free numbers (ported or new)
- Full 911 coverage in US and Canada
- Inbound faxes delivered to email inbox and outbound faxing from most Windows applications
- Flexible service plans to meet your needs and your budget
- Add lines when you want—pay only for what you need
- Rapid service setup and activation
- Very low activation fees
Contact us today for full details on our fully-hosted, fully-branded service offerings!